Refund policy

Product Refunds will be determined on an individual basis. Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the fragrance and essential oils that are used and descriptions given from the manufacturers. No refunds will be given based on scent. We strictly adhere to proper usage rates as set forth by the International Fragrance Association. We develop our recipes based on what works for our skin and what works in our water. Not only do all people have different skin types but we also have different water (soft, hard, etc.). Both factors will affect how our handcrafted soap (designed to be more luxurious for the skin instead of just cleansing) will bubble and suds and also affect how our skin feels after use.

Absolutely NO RETURNS due to the fact that soap is a personal product and even unopened, we choose not to resell the product since it has been out of our supervision.

Orders cannot be cancelled once they have been shipped.

We reserve the right to cancel any unshipped order.